Continental Tyres was investing in a growing network of 100+ independent retail websites across the UK, managed through a national retail distribution partner. The network gave independent garages a digital presence in their local markets while representing Continental products at a local level, connecting a national manufacturer with customers actively searching for tyres in their area.
Laurence George, Marketing Manager at Continental, contacted us to advise on the national distributor's website network. From our first assessment, one challenge became clear: volume. With 100+ websites, the question was: how do you assess and improve a network of 100+ websites without having to assess and fix 100+ websites individually?
We looked carefully at the infrastructure behind the estate and found that, although the websites served different retailers and local markets, they shared the same underlying platform, backend technology and, in many cases, frontend templates. That meant an issue identified on one website could potentially be repeated across the network, while a solution at platform level could create value across 100+ sites.
Rather than recommending a resource-heavy site-by-site audit, we proposed a strategically selected sample of four websites, chosen for their relevance to Continental and their ability to provide meaningful insight into the wider network. This let us investigate the platform in depth while keeping the initial assessment focused and cost-efficient. It gave us the evidence needed to understand a network of 100+, identify where the greatest commercial opportunities existed, what could be solved at platform level, and what needed a more targeted approach. What we provided was a scalable roadmap for improving organic visibility, product discovery and local search performance across the wider network.
Before working with ilumi on this project, we knew very little about our partners' websites were working and performing. There was restricted data to go on, so before investing into our brand's presence I wanted to understand what was achievable with the current site setup. Providing added value support to our partners is an important part of our co-marketing approach, so we needed technical expertise combined with strategic forward thinking. While we were looking for an agency to partner with, ilumi stood out: their technical, no-nonsense knowledge was clear to see, and they were able to communicate even the most complex digital areas in simple, easy to understand language with examples. The fact that they did everything in-house with specialists gave us the confidence that we would be in the hands of experts who could turn around requests quickly.
