Privacy Policy
Effective Date: April 4, 2025
No Unnecessary Data Collection
We do not collect any personal information when you use our service, unless you make a payment — which is handled entirely by Stripe, a trusted third-party payment processor.
If you provide an email address during checkout, we use it only to send you your access link. If you submit your email via our audit form, we use it solely to deliver your website results.
In line with GDPR, your contact email is stored only for service purposes and deleted 90 days after your audit is delivered.
No Accounts
We do not require accounts to use our platform and access our service.
Our goal is to provide an efficient, secure, and transparent experience without compromising your privacy.
Google Analytics
We use Google Analytics to monitor general traffic patterns and improve our service. Google Analytics may collect data such as pages visited, time spent on the site, browser type, and device information. This data is aggregated and not linked to individual identities.
Google Analytics uses cookies to perform this tracking. By using this website, you acknowledge that cookies may be used for analytics purposes.
You can choose to disable cookies through your browser settings if you prefer not to be tracked. For more details, see the Google Privacy Policy.
Your Audit, Your Data
By using our service, you confirm that you are the owner or authorized representative of the domain being scanned.
The scan results reflect publicly accessible performance information about your website — such as media optimization, page speed, and technical visibility. Nothing private or sensitive is collected or processed during the audit.
Session-Based Results
To protect your identity and domain, your results are tied to a random session ID, not your domain name or email. This ensures maximum privacy and anonymity for all users.
Data Storage and Deletion
Crawl data is stored securely on our cloud servers for a maximum of 90 days. This data is used only for displaying results to you on the dashboard and is never shared or reused.
Your result link — which you are responsible for keeping safe — will automatically expire 90 days after it’s created.
We will send you a reminder email before your website’s data is permanently deleted from our databases.
Our service is not intended for individuals under the age of 13. We do not knowingly collect any personal information from children.
Third-Party Services
We only rely on Stripe for processing payments. Please review their Privacy Policy for more details. We also rely on Brevo's transactional emails automation. Please review their Privacy Policy for more details.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you via our website. Continued use of the service after such changes constitutes your acceptance of the updated policy.
Protecting Our Team’s Privacy
We respect and protect the privacy of our team. We do not share any personal contact details, or other personal information about the individuals working at Ilumi SEO or providing services for Ilumi SEO.
All personal data related to our personnel is handled confidentially and securely to ensure their privacy is always maintained.
Responsibility for Exported or Shared Data
If you choose to export your audit results or use the shareable link feature, please note that this data is accessible outside of our platform. The link is session-based and expires after 30 days, but it is your responsibility to handle and store this information securely once it leaves our system.
We do not track who accesses shared links, and we recommend sharing them only with trusted parties. By exporting or sharing results, you acknowledge and accept responsibility for the confidentiality of the data displayed.
Consulting Sessions
Our consulting sessions are conducted via video calls. To schedule and provide these services, we collect your contact email and any information you share during the session.
We use your email only to arrange the session and deliver any agreed follow-up materials. Your personal data related to consulting is deleted after the session ends, unless further retention is required by law or agreed otherwise.
Neither we nor you are obliged to share your camera during the session. However, if you do choose to share video, recording the session or taking screenshots is strictly prohibited to protect privacy.
Video sessions are not recorded unless explicitly agreed in advance. Please do not share sensitive personal information during the session.
For SEM strategy sessions, if you grant us temporary access to your analytics tools, we will delete all access details on our side as soon as the session is completed. This ensures your data security and peace of mind.
Contact
If you have any questions about this policy or your data, please contact us at: [email protected]
By using our service, you agree to this Privacy Policy and confirm that you are authorized to request an audit or consultation for the domain provided.
ilumi
Our mission: efficient, accessible optimization for every website owner—tech-savvy or not.
